Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our Privacy Policy, which governs the manner in which FTP Sports Pte Ltd collects, uses, maintains and discloses information collected from you. It applies to all programmes offered by FTP Sports Pte Ltd and the use of this website www.fittoplay.sg.

 

Definitions

  • “Fit To Play” and “Glory Academy” are brands under FTP Sports Pte Ltd (company registration no. 201224377C).
  • “Programmes” refer to any course, training session, camp, event or activity organised and operated by and through FTP Sports Pte Ltd.
  • “We” and “Our” refer to FTP Sports Pte Ltd and its brands.
  • “You” and “Your” refer to the parent/guardian of the child registering/registered for any Fit To Play or Glory Academy programmes, and/or the website user.
  • “Our website” refers to www.fittoplay.sg.

 

Personal identification information

  • We may collect basic personal identification information from you in a variety of ways, including, but not limited to, when you register your interest for a programme, respond to a survey, request to be placed on a mailing list or fill out a contact form upon visiting our website, or via email correspondence. You may be asked for, as appropriate, name, email address, contact number and other details pertaining to yourself and/or your child(ren).
  • You may, however, visit our website anonymously. We will collect personal identification information only if you voluntarily submit such information to us.
  • More extensive details (eg. date of birth, residential address, NRIC, etc) are required when you register or enrol your child for our programmes, upon filling out a registration or enrolment form, be it online or in physical form.

 

Non-personal identification information

  • We may collect non-personal identification information about you whenever you interact with our website via products such as Google Analytics. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our website, such as the operating system, the internet service providers utilised and other similar information.
  • Our website may use web browser “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about your browser usage. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

 

How we use collected information

  • To facilitate the administrative process – Information you provide is required in registering and enrolling your child(ren) in the programme, and in the ongoing administrative and logistical process throughout the entire programme.
  • To improve our programmes – We may use feedback you and your child(ren) provide to assist us as we constantly strive to improve in the delivery of our programmes and communications with you.
  • To process payments – We may use the information you provide to process fees collections and payments smoothly. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To keep open communication with parents/guardians – We may communicate with you from time to time regarding your child(ren)’s progress in our programmes unless otherwise instructed via any media be it email, phone, text messaging, social media platforms, etc.
  • To send periodic emails – We may use email addresses provided to send you information about other programmes you may be interested in and pertinent information (eg. promotions, surveys). Email addresses are also used to respond to your enquiries and other requests. If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions within each email or you may contact us via our website or email with your request.
  • To improve our website experience – We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website. Feedback you provide may also be used to improve web content and other services.

 

How we protect your information

  • We do not share, sell, trade, or rent your personal identification information to others.
  • We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal and non-personal identification information and any other data stored on our website.
  • On occasion, we may create group chats via mobile phone messenger applications (eg. Whatsapp) where parents/guardians of a select group of children may stay updated and correspond when necessary to facilitate an event. You may choose to share or withdraw from the group at any time.
  • We may share generic aggregated demographic information not linked to any personal identification information regarding programme registrants or enrolments and visitors to our website with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers (eg. Mailchimp) to help us facilitate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission as stated in the Terms of Service.

 

Information

  • Users may find sponsored advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on those sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing and may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website’s own terms and policies.
  • We reserve the right to revise this Privacy Policy at any time. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. By using this website and registering for our programmes, you are acknowledging your full acceptance of and agreeing to be bound by the then current version of this Privacy Policy and Terms of Service.

    This document was last updated on November 1st, 2014.